My Commitment to Your Success
We’re Partners in Your Transformation
I am deeply committed to your success on your journey toward living as your authentic self—toward reconnecting with what matters most to you, realigning your life with your values, and moving forward with clarity and confidence.
This is a creative partnership. Transformation doesn’t happen in a vacuum. It requires:
From me:
- My full presence and attention in every session
- Deep listening and thoughtful reflection
- Honest feedback and compassionate accountability
- Continued learning and development in my craft
- Genuine investment in your growth and wellbeing
From you:
- Your honesty and willingness to be vulnerable
- Active participation between sessions (reflecting, journaling, taking action)
- Openness to new perspectives and possibilities
- Mutual respect and sincere communication
- Commitment to the process, even when it feels uncomfortable
How I Show Up for You
I show my commitment by:
- Starting and ending sessions on time, fully present
- Creating a judgment-free space where all parts of you are welcome
- Asking powerful questions that help you find your own answers
- Holding you accountable to your values and goals without shame
- Celebrating your wins and supporting you through setbacks
- Being transparent about what coaching can and cannot do
When It’s Not Working
If at any point you feel our coaching relationship isn’t serving you, I want to know. Your feedback helps me serve you better. If we reach a point where we’re not a good fit—for any reason—we can end the relationship with respect and care. My goal is always for you to feel supported in your growth, whether that’s with me or elsewhere.
Free Discovery Session
Before we commit to working together, I offer you a free 30-minute discovery session. This is our opportunity to get to know each other, explore whether we’re a good fit, and answer any questions you have about my coaching approach. There’s no obligation—this session is about ensuring we both feel confident moving forward.
Confidentiality & Privacy
A Safe Space Built on Trust
Every conversation we have in our coaching sessions is confidential. I take the privacy and trust you extend to me very seriously. Creating a safe, transparent space where you can show up authentically—without fear of judgment or disclosure—is essential to the work we do together.
What This Means
- Whatever you share in our sessions stays between us
- I do not discuss your coaching work with others without your explicit permission
- Your information is stored securely and protected
- You can be fully honest knowing your vulnerability is honored
Important Legal Clarification
Please be aware: The Coach-Client relationship is not protected by legal confidentiality in the way that doctor-patient or attorney-client relationships are. This means:
- I am not legally bound to keep confidential information private if I am required to divulge it to legal authorities
- In rare circumstances (such as court order, evidence of harm to self or others, or abuse of a child or vulnerable person), I could be legally compelled to share information discussed in our sessions
- While I will always work to protect your privacy to the fullest extent possible within legal boundaries, you deserve to know this limitation exists
I bring this up not to create distance or distrust, but because true trust is built on transparency about what I can and cannot promise you. If you have concerns about this, I’m happy to discuss them in our discovery session.
Cancellation & Rescheduling Policy
Honoring Both Our Time
Life is unpredictable, and I understand that plans change. I’m committed to working with you flexibly—and I ask that you extend the same consideration to me and to the coaching space we’re creating together.
The 24-Hour Notice Standard
Please provide a minimum of 24 hours’ notice if you need to cancel or reschedule a session. This allows me to:
- Adjust my schedule to accommodate your request
- Offer that time to other clients who may be waiting
- Maintain the integrity of our coaching relationship
Full-Price Charges Apply When
No-shows, last-minute cancellations (less than 24 hours), and reschedules without notice will be charged at full session price. This includes:
- Sessions you miss without prior notification
- Cancellations made less than 24 hours before your scheduled time
- Emergencies that arise without communication to me beforehand
When This Policy Is Flexible
I recognize that true emergencies exist—medical crises, unexpected family situations, or circumstances beyond your control. If you’re facing a genuine emergency, please contact me as soon as possible. We’ll work together to find a solution that honors both your situation and our working relationship. These circumstances are handled individually with care.
How to Reschedule
To reschedule with proper notice:
- Contact me by text or phone call at least 24 hours before your session
- Propose 2–3 alternative times that work for you
- We’ll confirm a new date that serves us both
Refund Policy
Your Investment Matters—And So Does Our Match
I understand that choosing a life coach is a meaningful investment in yourself and your future. It’s also a commitment that deserves care and intention from both of us.
All sessions are non-refundable. Once a coaching session has been delivered, the investment is complete. Here’s why this matters:
- Your coaching session is a unique, personalized experience created for you in real time. It cannot be replicated or re-delivered.
- When you invest financially in coaching, you’re committing to yourself—and research shows that commitment strengthens follow-through. That act of choosing yourself is powerful, and it deserves to be honored.
- This policy allows me to hold space for a limited number of clients and dedicate my full energy to each person’s transformation.
Important Exceptions
If I am unable to attend our scheduled session, I will either:
- Provide you with a full refund, or
- Reschedule our session to a mutually agreeable time
Emergencies and special circumstances are handled on a case-by-case basis with compassion and collaboration. Life happens—unexpected illnesses, family crises, job loss, or other genuine hardships sometimes require flexibility. If you’re facing a situation that feels exceptional, please reach out, and we’ll discuss what’s possible.